Table 2 Open ended written feedback for eCODES by age group
45 and younger n = 12 | 46 to 55 n = 7 | 56 to 65 n = 6 | 66 and older n = 5 | |
|---|---|---|---|---|
What did you like most about the eCODES program? | • Easy information particularly if you have no experience in this situation | • iPad is a familiar platform | • Easy to use | |
• Easy to use | • (it asked) good questions | • Informative | ||
• It puts it in black and white | • (helps) reinforce the decision | • Information is easy to use and helpful | ||
• It focuses the question at hand on the patient | • Wording is simple | • Gives another data point | ||
• User friendly | • Interactive | |||
• Self-explanatory | ||||
• How it broke the thought process down | ||||
• [Gives] explanations for different treatments | ||||
• I liked how patient and family centered it was | ||||
• Informative | ||||
• It was interactive | ||||
• You could get good information for your loved one | ||||
What did you dislike most about the eCODES program? | • A sensitive topic | • Doesn’t make decision for you | • Simplistic | |
• I don’t like touch screens | • Back/forth buttons have a delay | |||
• I am an impatient person with computers | ||||
How could the eCODES program be improved? | • Would like even more information about prognosis | • Make [the information] more complex | ||
• Make forward button more obvious | ||||
• Even more illustrations | ||||
• Make more options focusing on each specific patient’s case |